Terms of Use

At Mr Optical Pty Ltd ABN 87 138 389 536 (we or us), we know you are excited about using our service to manage your eyecare needs , but we ask that you take time to read and understand these terms and conditions carefully.  They explain a number of things including, the rules covering our provision of goods and services to you and other information regarding your rights and obligations.

We provide a range of electronic services including this website and electronic newsletters (Electronic Services).  In particular, our website offers an easy and convenient method of ordering eyecare products online, as well as providing a wealth of health related information.

1     By accessing or subscribing to any of our Electronic Services you confirm that you have read, understoodand agree to be bound by these terms and conditions [and any acceptable use policy we may introduce in future], which will form part of these terms and conditions.

2     To keep up with regulatory, technical and organisational change, we may vary these terms of use from time to time by publishing the updated policy on our website or by notifying you in any other way.  Please be sure to visit our website regularly to keep up to date with any changes.  You may wish to save a copy of these terms and conditions for your records.

Your information and Privacy

3     By subscribing to or placing orders through our Electronic Services, you represent and warrant that you are 18 years old or over.  If you are under 18 years old, you must not attempt to subscribe to or place orders through our Electronic Services.

4     You must not harvest any personal information, email addresses or other electronic addresses provided in or accessible through an Electronic Service for use in another database or use them to send spam or place them on any email list.

5     You agree to provide accurate, complete and up-to-date information where we require them to provide you with goods and services.  For a detailed explanation of how we collect, use and store personal information please see our Privacy Policy available at here.

6     Subject to Australian law and our Privacy Policy, we are under no obligation to protect, store, retrieve or return to you any information or feedback that you post or upload through an Electronic Service.

Pricing and Taxes

7     Unless otherwise indicated or agreed, all prices on this website are in Australian dollars (AU$) and are not inclusive of any value-added, sales, or goods and services tax or duties applicable in Australia.

9     Prices displayed on our web site are correct at the time of display.

10    We reserve a right to alter prices from time to time without notice.  We will not alter the price you must pay for an order if we have already notified you that we have accepted that order, however we may cancel an order in accordance with our Terms of Trade.

Third party links

11    We provide for your convenience and awareness, amongst other things, references or links to other websites or references to other people, services or information.  We may not agree with and are not responsible for the content of those linked websites and encourage you to make your own decision about the accuracy and reliability of information found on those websites.  If you believe we are using or linking to any material that infringes the rights of a third party (including copyright), please notify us immediately.

Electronic Services and downtime

13    You agree to us communicating with you regarding our various activities, events, Electronic Services and your material by electronic messages.

14    Information provided through our Electronic Services, is provided as general information only and must not be used or relied upon as a substitute for medical advice from your doctor, eyecare professional or other professional healthcare provider.  If you have any questions regarding our content, please contact us at help@mroptical.com.au.  Just to be sure, you should check the information and get independent advice regarding any issue before making any decision or taking any action.

15    We do not warrant that our Electronic Services comply with any particular laws, regulations, codes or industry standards of any country.  You acknowledge and agree to use our Electronic Services at your own risk and accept responsibility for ensuring or confirming compliance with all applicable laws resulting from your access or any consequent transactions or dealings with other users, third parties or us.

16    Our Electronic Services may occasionally be unavailable for maintenance, updating or otherwise.  While we take great care in operating our Electronic Services, information and material provided through the Electronic Services, they might not always be accurate, suitable for you, available, complete or current. 

17    We may change the content or format or method of delivery of the Electronic Services or withdraw any material or services provided from time to time. We may also refuse to allow any user or third party access to the Electronic Services.

Disclaimers

18    The information contained in our Electronic Services is provided as general information only.  You must not use or rely upon it as a substitute for medical advice from your doctor, eyecare professional or other professional healthcare provider.  You must not use information provided in our Electronic Services for diagnosis, prescription or treatment of any health disorder whatsoever.

19    Please consult your doctor, eyecare professional or other healthcare professional if you have any questions about any medical matter or if you think you may be suffering from any medical condition. 

Limitation of liability

20    We take no responsibility and do not accept liability for your conduct using our Electronic Services.  You are liable for any claims by other users, third parties or us for loss, damage, costs or expenses suffered in connection with your use and participation in the Electronic Services and you agree to indemnify us and our officers, employees, agents, contractors and advisors against any such claims.

21    To the full extent permitted by law:

(a)    we do not take responsibility and disclaim all liability for information or services provided through our Electronic Services, or for any action you take, whether due to our negligence or otherwise;

(b)    we disclaim all liability for any claims, loss, damage, costs (including legal costs), expense or liability of any kind you or any other person suffers in connection with our Electronic Services, whether direct, indirect, consequential or special and whether we were aware of the possibility of that loss or damage or whether it was due to our negligence or otherwise.  The same applies to our officers, employees, agents, contractors and advisors;

(c)    we exclude all terms and warranties implied by law.  If a term or warranty cannot be lawfully excluded, then as much as lawfully possible we limit our liability to, at our option and where applicable, resupplying or the cost of you acquiring the relevant services; and

(d)    we won’t be liable in any circumstances for any delays or interruptions in the provision of the Electronic Services.

Other terms

22    The laws of the State of New South Wales, Australia govern access to and participation in the Electronic Services and you agree to be bound by the laws and submit to the exclusive jurisdiction of the courts of New South Wales.

23    We do not offer to provide services in any place if it would be illegal there.  You must not access or use the Electronic Services from such a place in a way that would breach a law of that place.

24    If any provision of these terms and conditions are held to be invalid, unenforceable or illegal reasoning any place, the remaining terms and conditions shall nevertheless continue in full force and effect in that place without invalidating or affecting the remaining provisions of these terms and conditions or the validity of that provision in any other place.